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🔒 PRIVACY POLICY

Pk lok Privacy Policy – Your data is safe with us

Pk lok takes your personal data seriously. Here you'll find a clear, transparent overview of how we collect your information, why we use it, and how we keep it safe.

Last Updated: January 2026  |  Effective Date: 1 January 2026

SSL Encryption Never Sold to Third Parties GDPR Compliant Bangladesh-Focused 24/7 Data Protection Transparent Policy

Key Privacy Protection Features

How pk lok Protects Your Data — At a Glance

End-to-End Encryption
pk lok uses the latest SSL/TLS technology to encrypt all your data — from your banking details to your personal identity, everything stays protected.
No Third-Party Data Sharing
Your personal data is never sold or shared with unauthorized third parties. Only limited information is shared with partners strictly necessary for operating our services.
Your Control
At pk lok, you decide what information you share. You can request corrections, deletions, or data portability at any time.
Cookie Policy
pk lok uses cookies to improve your experience on the site. You can manage cookies through your browser settings. Non-essential cookies are only set with your consent.
Secure Data Storage
Your data is stored on secure servers with regular backups. Once your account is closed, data is automatically deleted after the applicable retention period.
Data Breach Notification
If a data security breach occurs for any reason, pk lok will notify affected members within the legally required timeframe and take prompt steps to resolve the issue.
Table of Contents

01 Introduction

Pk lok (pklok.ws) is a trusted online Sports Betting platform in Bangladesh. We believe that your personal privacy is a fundamental right, and protecting it is our responsibility. This Privacy Policy transparently explains how pk lok collects your information, the purposes for which it is used, and how it is kept secure.

By registering with pk lok or using the site, you are considered to have read and accepted the terms of this Privacy Policy. This policy is part of our Terms & Conditionsworks as a supplement to.

Our Commitment: pk lok never sells, rents, or unauthorizedly shares your personal information.

02 What Information We Collect

Pk lok collects the following types of information:

Data Type Example Requirements
Identity Information Full name, date of birth, national ID number Mandatory
Contact Information Mobile number, email address Mandatory
Financial Information BKash/Nagad number, bank account details Mandatory
Device Information IP address, browser type, device model Automatic
Usage Data Betting history, login times, and pages visited Automatic
Communication Records Support chat, email correspondence Optional

Pk lok only collects information that is strictly necessary — no excessive or irrelevant data is requested. All members are required to provide accurate information, as submitting false details is considered a violation of our terms.

03 How We Collect Information

Pk lok collects information through a variety of methods:

  • Directly Provided Information: Collected through registration form submissions, KYC document uploads, support interactions, and account settings updates.
  • Automatic collection: Information about your device and browsing behavior is automatically collected while you use the site through cookies, log files, and web beacons.
  • From Third Parties: Limited information may be collected from authorized KYC service providers or payment gateways for identity verification purposes.
  • Public Records: Identity may be verified against government databases as required by applicable law.

Pk lok never collects information from your social media accounts or third-party apps without your permission.

04 Purpose of Data Use

Pk lok uses the data collected for the following purposes:

  • Account Management: Confirming registrations, securing logins, and monitoring account activity.
  • Identity verification (KYC): Verifying member identity to meet legal obligations and prevent fraud.
  • Financial transactions: Processing deposits, withdrawals, and other financial transactions.
  • Customer Support: Resolving your questions or complaints and sending you any information you may need.
  • Fraud Prevention: Detecting suspicious activity and maintaining the security of the platform.
  • Service Improvement: Analyzing user experience to continuously improve pk lok's services.
  • Legal obligation: Submitting required reports to regulatory authorities.
  • Marketing: With your consent, keeping you informed about pk lok offers and promotions. You can unsubscribe at any time.

Pk lok always follows a "data minimization" principle — only the information that is strictly necessary is collected and used.

05 Data Sharing Policy

Pk lok never sells your personal data. However, certain information may be shared in the following limited circumstances:

  • Payment Service Provider: Only the information necessary to process transactions is shared with approved payment gateways, including bKash, Nagad, and Rocket.
  • Identity Verification Service: Limited data is shared with authorized verification agencies for the KYC process.
  • Law Enforcement: pk lok may be required to share information with government authorities in response to a court order or other legal obligation.
  • Anti-Money Laundering: We are legally required to report suspicious financial activity to the relevant regulatory authorities.

Important: All third parties with whom pk lok shares data are contractually required to uphold the same standards of privacy protection. Third parties may not use your data for their own purposes.

06 Cookies & Tracking

Pk lok uses the following types of cookies:

  • Essential cookies: Essential for the basic functioning of the site. These cookies maintain your login session and ensure security. They cannot be disabled.
  • Analytical Cookies: Used to analyze site usage (e.g., Google Analytics). These cookies are set only with your consent.
  • Functional Cookies: Used to remember your preferences, such as language and theme settings.
  • Marketing cookies: To show you relevant ads. These cookies are never set without your explicit consent.

You can manage or delete cookies at any time through your browser settings. Please note that disabling certain cookies may limit the functionality of the site.

07 Data Retention Period

How long pk lok retains your data depends on the type of information and applicable legal requirements:

  • Active account: All data is retained for as long as your account remains active.
  • Closed Accounts: After account closure, financial records and KYC documents are retained for up to 5 years (legal obligation).
  • Transaction Information: Records of all financial transactions are retained for up to 7 years.
  • Support Contact: Customer service conversations are retained for up to 2 years.
  • Marketing consent: Data is removed from marketing lists once consent has been withdrawn.

Once the retention period expires, pk lok securely deletes or anonymizes your data so that identification is no longer possible.

08 Your Rights

As a pk lok member, you have the following rights:

Right to Access

You have the right to know what information pk lok holds about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data unless we are required to retain it by law.

Right to Data Portability

You may request a download of your data in a standard, portable format.

Right to Object to Processing

You can object to your data being used for specific purposes.

Right to Opt Out of Marketing

You can opt out of marketing messages at any time.

To exercise any of these rights, email us at support@pklok.ws or reach out via live chat. pk lok typically processes these requests within 30 days.

09 Minor Protection

Pk lok strictly does not provide services to anyone under the age of 18. We actively prevent minors from creating accounts and verify age at the point of registration.

  • Date of birth is required at registration for age verification purposes.
  • Age is re-verified during the KYC process using a national ID card or passport.
  • If there is any suspicion that a minor is using pk lok, the account will be closed immediately.
  • Pk lok does not knowingly collect personal information from minors.

If you believe a minor in your household is using pk lok, please notify us immediately at support@pklok.ws. We will take prompt action.

10 Security Measures

Pk lok uses industry-standard security measures to protect your data:

  • 256-Bit SSL Encryption: All communications on the site are encrypted, providing the same level of security as a bank.
  • Two-Factor Authentication (2FA): Adds an extra layer of security to your login.
  • Regular Security Audits: Regular audits are conducted by external cybersecurity experts.
  • Firewall Protection: Advanced firewall systems prevent unauthorized access.
  • Data Masking: Sensitive information (such as payment details) is always masked when displayed.
  • Staff Training: All pk lok staff receive regular training on data protection.

That said, no system over the internet is 100% secure. Please keep your password and login credentials safe and never share them with anyone.

11 Policy Changes

Pk lok may update this Privacy Policy at any time. In the event of changes:

  • The updated policy will be published on this page and the "Last Updated" date will be revised accordingly.
  • For significant changes, you will be notified in advance via your registered email or SMS.
  • Continued use of pk lok after any changes takes effect constitutes acceptance of the updated policy.

Check this page regularly to stay up to date with our latest Privacy Policy.

12 Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please get in touch with us:

  • Email: support@pklok.ws
  • Live chat: The chat button at the bottom right of any page on the site
  • Response Time: Usually within 24 hours

When submitting a data protection request, please contact us from your registered email address so we can verify your identity promptly.

Frequently Asked Questions

General questions about the Privacy Policy answered

No, pk lok never sells your personal information or shares it with unauthorized third parties. Only limited data is shared with approved service providers for necessary purposes such as payment processing and identity verification.

pk lok protects your data with 256-bit SSL encryption, firewall protection, and regular security audits — the same technology used by leading banks worldwide. That said, please make sure to keep your own password and login credentials secure.

Yes, you can request deletion of your data. However, certain information (such as financial transaction records) must be retained for a specified period due to legal obligations. You can submit this request by emailing support@pklok.ws.

While you use the pk lok website, your device's IP address and browser information are collected for security and fraud prevention purposes. Your device is not tracked outside of the site.

Simply click the "Unsubscribe" or "Stop" link at the bottom of any email or SMS. Alternatively, email us at support@pklok.ws to request that we stop sending you marketing communications. Changes typically take effect within 48 hours.

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